More About Pelican Bay Pelican Bay prides itself on valuing tradition while simultaneously embracing innovative trends and resources. This commitment is especially crucial for our communication channels as we strive to ensure information is distributed accurately, efficiently, and to every member. Recognizing the need for a modern and integrated approach, Pelican Bay has partnered with Northstar Technologies. Together, our essential systems have been converted into a unified database platform. This strategic initiative streamlines communication processes, enhances data management, and ultimately provides residents with a more seamless and informative experience. In addition to the Foundation website and member app, we also generate weekly “Today in the Bay” e-newsletters, periodically publish the printed newspaper, Pelican Bay Post, use text alerts for critical communications, operate Channel 99, Pelican Bay’s dedicated community TV channel, and display information on digital boards throughout the community. In addition, wireless hotspots are optimized. Foundation Website The Foundation website, pelicanbay.org, serves as an information hub for members and nonmembers alike. While nonmembers are granted limited access, members can login for complete access to enhanced features of resources they have come to rely on: • Event registration • Forms and documents • Board and committee information • Community calendar • Beach cams and information • Online restaurant reservations Signing on the First Time Our website has instructions for members to access their profiles when they login to www.pelicanbay.org for the first time, using the following steps: 1. Click the “Member Login” button in the upper-right corner of the homepage. 2. Enter your eight- or nine-digit Pelican Bay member number in the “Member Number” section. 3. Enter your last name in lowercase letters in the “Password” section. 4. Click the “Sign In” button. You will be prompted to change your password to something that you will use for future logins. 5. You will be directed to set a password reminder question. After completing these steps, you will reach your member profile on pelicanbay.org. You will also be able to download and log into our new app. If you experience issues with the first-time login process, you may need your password reset. To reset your password, call Member Services at 239-597-8081 and select option two or email memberservices@pelicanbay.org. Pelican Bay Foundation Members App In addition to our technology conversion with Northstar, an app has been rolled out. The Pelican Bay Foundation Members app is available for download in the Apple App Store and Google Play Store. Our mobile app contains easy access to must-have resources on the go: • Digital member card • Event registration • Forms • Community calendar • Beach cams and information • Online restaurant reservations You can find these features in the app by pressing the “Menu” button on the app’s homepage. Signing on the First Time Members are advised to complete the first-time login process on pelicanbay.org before signing into the Pelican Bay Foundation Members app. To sign into the app: 1. Enter your eight- or nine-digit Pelican Bay member number in the “Member Number” section. 2. Enter the new password you created during the first-time login process on pelicanbay.org in the “Password” section. Digital Platform Features Our website and app have features to help you enjoy community amenities more easily. The linked credit card payment module lets you connect a credit card to your member profile. This allows you to use your member card as Information at Your Fingertips A variety of communication vehicles are in use to conveniently keep members in the know continued on page 116 Pelican Bay Lifestyle Guide 2026 114 PelicanBay.org
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