2.4 The Service Animal’s handler must always be in complete control of the Service Animal. The care and supervision of a Service Animal is solely the responsibility of its handler. 2.5 In the event the Service Animal urinates or defecates inappropriately on the premises, the Service Animal’s handler shall be responsible for clean-up and removal, including any costs to restore the area. 2.6 Members/Tenants/Guests who desire to use the boardwalks or go to the restaurants with their Certified Service Animal must ride in a tram with their animal. 2.7 Members/Tenants/Guests must present both their Foundation Issued Card and their Certified Service Animal ID to Security or a Tram Driver for access onto a tram. 2.8 All Certified Service animals must be held firmly in the Member’s/Tenant’s/Guest’s lap, or if too large, must sit on the floor of the tram. All of the animal’s feet must be on the floor, and the animal must fit within the confines of the tram. No animals are permitted to sit on a seat while in a tram. 2.9 If another Member/Tenant/Guest has an issue with the animal getting on a tram, the Member/Tenant/Guest and their accompanying Certified Service Animal will be asked to take the next tram. If an Assistance Animal is already on a tram, an objecting Member/Tenant/Guest will be asked to take the next tram 3. Areas Off Limits to Service Animals. While Service Animals are generally allowed to go anywhere on the Foundation’s Common Areas and Amenities, that the handler is allowed to go, there are certain areas identified below that are off limits to Service Animals: 3.1 Food Preparation Areas. Food preparation areas are off limits to service animals per health codes. 3.2 Restaurant chairs (the Service Animal may be in the restaurant, but they cannot sit on a chair, and they cannot eat food off the table). Service Animals are to remain on the floor, except when performing an assistance-related task, and shall not be permitted on chairs, tables, or other furnishings. Aisles and walkways shall not be blocked in any manner and shall be kept free and clear. Individuals must bring water and containers to provide hydration for their Service Animal. 3.3 Beach. The Service Animal can be on the beach, but the Service Animal is not permitted to swim. If however, the handler is in distress, the Service Animal is protected if it jumps in the ocean to save the handler. 4. Removal of Service Animal. If a service animal is unruly or disruptive (aggressively jumping on people, nipping, or other harmful behavior), the Foundation may ask the handler to remove the animal from the immediate area. If the animal’s improper behavior happens repeatedly, the Foundation may tell the handler not to bring the animal into any Common Areas or Amenities until significant steps have been taken to mitigate the behavior. Mitigation can include refresher training for both the animal and the handler. 4.A. MEMBER CODE OF CONDUCT 1. Code of Conduct: Members and guests are required to adhere to certain basic standards of conduct and behavior and to comport themselves in such a manner so as not to infringe upon the enjoyment of other Members and Guests using the Foundation Common Areas. 2. Conduct 2.1. Unacceptable conduct includes loud or threatening language, obscenities, verbal or physical threats, obvious intoxication, physical abuse (e.g., pushing or shoving, physical attack), damaging of Foundation property and interfering with enforcement of Protective Covenants. 2.2. Must conform to standards set forth in the Rules and Regulations dealing with Section 3.D., Smoking, and Section 4, Amenities. 3. Violation of Code of Conduct: Shall be dealt with as prescribed in the Rules and Regulations for Fining and Suspension of Members for Violations of the Governing Documents and, where applicable, as prescribed by the Protective Covenants, Article 4, Section 4.01. 4. Business relationship: Members may not use Foundation property to teach, perform, instruct, or in any way have a position where they interact with other Members for commercial or professional purposes, except as authorized in 3.A., 3.8. 5. Reporting Violations: Members have the right to complete an Incident Form and submit this to the Foundation if they experience a violation of this rule. 6. Foundation Procedure: 6.1. Upon the receipt of an Incident Form, the Foundation shall conduct an Investigation of the incident. 6.2. Notice of filing of the Incident Form shall be communicated within seventy-two (72) hours to the Member, Tenant, Guest and/or employee involved in the alleged incident. 6.3. Once Foundation management has completed its investigation, the President shall take appropriate action. 6.4. The Foundation shall report the results of the investigation and the decision of the President to those involved (Member, Tenant, Guest and/or employee) in the incident. RULES & REGULATIONS Pelican Bay Member Guide 2025 122 PelicanBay.org
RkJQdWJsaXNoZXIy NTU3OTA=